LaserComm Reviews

LaserComm has an overall rating of 2.6 based on 21 reviews. Customer feedback on LaserComm is mixed.

2.6/5.0

21 reviews

5 Stars

1

4 Stars

9

3 Stars

0

2 Stars

0

1 Star

10

All LaserComm Reviews (21)
marilyn.Sterlace
May 27, 2026
"Delivery didn’t show up when it was supposed to"
I ordered it thinking it would be quick delivery, but it ended up coming late. Updates were poor too, so I had to chase it myself just to find out what was going on. It wasn’t big drama or anything, but it didn’t feel reliable enough for me.
michaelmullins5148
May 27, 2026
"I reached out for help with some pretty..."
I reached out for help with some basic issues, but the tech support team couldn’t really get them fixed. It kinda felt like they weren’t sure what to do, which was frustrating
DawnOrosco_55
May 24, 2026
"Got what I needed"
Pretty simple. Got exactly what I ordered. No problems. No complaints really
michaelharold1830
May 14, 2026
"Took way too long to get a quote"
I reached out asking for a quote and it felt like it took forever to hear anything back. I just needed a rough price so I could move things along, not sit around for days with no real update. Maybe they were swamped or something, but still, the whole quote process was slow for me.
Robert_cox04
May 13, 2026
"Fair pricing and worked well for what I needed"
I ended up trying LaserComm after looking around at a few other options and comparing what people seemed to be using. The prices looked reasonable to me, and I liked that it was clear enough what I was paying for without feeling like there were a bunch of surprises. I’m giving it 4 stars because the pricing is definitely a plus, but I do think a few parts could be explained better, especially if you’re new to this kind of service. Overall though, for the cost, it did what I needed, and I’d probably use it again if others are having a similar experience.
rachel_Turpin90
May 09, 2026
"Checkout Was a Mess"
I tried to place my order, but the checkout process kept confusing me over and over. After a while I just gave up. what a joke.
yolandamerrill1905
April 20, 2026
"I used the site earlier today—or maybe…"
I used the site earlier today—or maybe it was last night, I can’t remember—but it was easy to browse overall. Everything was simple to find, which I liked. The only thing is that the pages felt a bit slow to load at times, but nothing too terrible
hello_clayton467
March 23, 2026
"Pretty Solid Overall"
I’ve been using it for a bit now, and overall it feels solid. There are a few small things that could maybe be improved, but nothing that really takes away from the experience. It does what I need it to do and feels reliable so far
kelly1986
March 19, 2026
"Super Helpful Staff"
The staff was great, super helpful and clearly knew their stuff. I felt like they had an answer for basically everything, which made the whole experience way easier
KrisMcdaniel_92
March 19, 2026
"Pretty Good Support Experience"
Support got back to me faster than I expected and helped sort out the issue with my order. The whole thing wasn’t perfect, but their tone was friendly and helpful, which made a difference. Overall, I’m happy with how it turned out.
TAMEZ
March 10, 2026
"Just Didn’t Feel Reliable"
I tried using it for my project, but i kept running into the same reliability issues over and over. It just felt unstable, and every time timing actually mattered, I found myself worrying if it was going to hold up. That happened more than once, and it got frustrating. I really wanted it to work, but I just didn’t feel safe depending on it. Not for me.
robert1997
March 06, 2026
"My order had a little problem, and…"
My order had a little problem, and I wasn’t totally sure how it was going to be handled at first. After a few emails back and forth with support, though, they got it sorted out. Not perfect from the start, but it ended up being okay.
debra.Marsala
February 26, 2026
"Easy to Use with Plenty of Options"
There’s a lot you can customize, which I really liked, and overall it was easy to get through. I did have to spend a bit of extra time figuring a few things out, so I’m hoping there’s some kind of compensation or credit for the inconvenience, but the experience was mostly smooth.
James.moline
January 19, 2026
"Started Off Fine, Then Got Frustrating"
At first, I thought everything was going to be straightforward, but that changed fast. They never really explained things clearly, and I ended up feeling more confused than when I started.
DorisMarbley_32
January 17, 2026
"Heads Up: Not Worth the Price"
Just a warning to anyone thinking about spending money here: I paid way more than I should have and got a lot less than I expected. It felt disappointing, and I definitely wouldn’t rush back
CharlesMiddaugh
December 14, 2025
"My parts showed up with rough…"
My parts showed up with rough edges, and some of the cuts weren’t even straight. A few of the holes were a little off too, so I couldn’t use the pieces until I fixed them myself. I expected much cleaner work from smslaser.com, so I’m disappointed with the quality.
tiffanynalley9000
December 13, 2025
"Arrived Safe and Well Packed"
My order from LaserComm showed up in good shape. The outside box had a few small dents, but everything inside was wrapped securely and arrived safe. Compared to a few other online orders I’ve gotten lately, this one felt better protected overall. The packaging could have looked a little cleaner, but I’m happy with how it arrived.
robert_Huffman03
December 11, 2025
"Wasn’t really happy with it"
I just wasn’t satisfied with it. Sorry, but it didn’t really work out for me
RalphFallon
November 30, 2025
"Works When It Wants To"
I asked for help with my design file and it felt like a bit of a waste of time. The replies were slow and not very clear, and I got the impression they didn’t really look at the file closely. It’s one of those things that works when it wants to, but when you actually need help, it’s frustrating. I still ended up having issues after all that.
joyce-Davis
November 28, 2025
"I’ve had a really good experience…"
I’ve had a really good experience overall. There are tons of materials available, which made it easy for me to find useful options and compare different things. The only thing I’d like to see improved is the filtering, it could be a bit easier to narrow everything down. Still, the amount and quality of content has been really helpful.

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